GRATITUDE If you're thinking that I'm being cheesy or a little too "Pollyanna" about this - please hear me out. There is a scientific foundation for what I'm saying. Psychologist Robert Emmons has been researching gratitude from a scientific perspective for over 15 years. The following is a list of benefits that have been linked to increased levels of gratitude: Improved physical, emotional, and social well-being Greater optimism and happiness Improved feelings of connection in times of loss or crises Increased self-esteem Heightened energy levels Strengthened heart, immune system and decreased blood pressure

We discussed workplace bullying, but like Charles M. Glow said, "One doesn't have to operate with great malice to do great harm. The absence of empathy and understanding are sufficient." With so many issues facing the workforce today, it is essential to recognize and understand your workforce's diversity and empathize with their daily problems. Empathy is the ability to put yourself in others' shoes, psychologically, to understand their thoughts, feelings, needs, and wants. More importantly, it's using that information to build relationships, teamwork, and effective leadership.  Studies reveal that empathy is pos

Most of us would be appalled if someone called us a bully and yet often the perception is there. You might not realize how traumatizing your behavior is, not only to the person you have singled out, but to witnesses as well. Not unlike playgrounds, high school halls, and social media, bullying does exist in the workplace. While the content might be different, the results are the same. Research indicates that persistent bullying can lead to or worsen feelings of isolation, rejection, exclusion, and despair. 1 The company, too, suffers. According to the Workplace Bullying Institute2 one in four employees experience workp